All returns must be authorized by labdiscounter.eu in order to insure proper credit and must be requested within 30 days of purchase. NOTE: All returns are subject to a minimum 15% restocking charge and any cancellations may be subject to a cancellation fee. For returns not due to labdiscounter.eu error, customer is responsible for all transportation fees related to the returned product. To ensure proper credit, each Product return must include the following information:
Each return shipment of must be packed and labeled in accordance with applicable regulations applying to transportation Shipping documents must also meet applicable transportation regulations. When necessary, Customer shall include with each return shipment of equipment, a certification from an authorized representative of the company that the equipment was properly decontaminated in accordance with current regulations and other recommended guidelines. The product should be shipped to the indicated service center and the transportation charges prepaid. To ensure prompt handling, the return authorization number should be placed on the outside of the package.